Privacy Policy

1. Information We Collect

When you use our website or services, we may collect:

• Contact information (name, email, phone, company name) submitted through our contact form
• Business data provided during service engagements
• Usage data from our software products (HiddenBuild)
• Technical data (IP address, browser type) collected automatically when you visit our site

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested services
• Deliver and improve our software products
• Send transactional communications related to our services
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Data Security

We protect your data using industry-standard measures including TLS 1.2+ encryption in transit, AES-256 encryption at rest, and access controls. Our infrastructure is hosted on AWS (US-East-1).

4. Third-Party Services

We use the following third-party services in the operation of our business:

• AWS — Cloud infrastructure and hosting
• Anthropic (Claude) — AI processing for product features. Claude does not train on your data.
• Calendly — Scheduling

5. Cookies & Tracking

Our website uses minimal tracking. We do not use third-party advertising pixels. Session data is stored locally in your browser and is not shared.

6. Data Retention

Contact form submissions are retained for as long as necessary to respond to your inquiry. Client data from service engagements is retained per the terms of the applicable agreement. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of non-essential communications

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated with at least 30 days' notice.

10. Contact

Questions about this policy? Contact us at contact@hiddenstate.ai.